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Tech Support · Jefferson County WA

Local tech support. Curated, not comprehensive.

These are the things I take on personally for households and small businesses across Jefferson County and the Olympic Peninsula. If your situation isn't on the list, ask anyway. Most jobs get scoped in a single call. If it isn't a fit, I'll tell you and point you toward someone who can help.

🛡 6 services

Home & Personal Tech Support

Calm, capable tech support for your devices, accounts, and home network across Jefferson County and the Olympic Peninsula, done right the first time.

Digital Security Audit

A full review of your devices, accounts, passwords, and home network, with a written action plan you can actually follow.

  • Audit
  • Personal

Password Manager Setup

We pick the right tool, migrate your existing passwords, and lock down recovery so you never lose access.

  • Onboarding
  • Vault

VPN / Private Server Setup

A personal VPN or private server for travel, privacy, or remote access, fully documented and yours to keep.

  • Privacy
  • Networking

Device Hardening

Phone, laptop, and home router locked down to current best practices without breaking what you actually use.

  • Hardening
  • Privacy

New Device Setup & Migration

Move your data, apps, and accounts to a new computer or phone with nothing left behind.

  • Migration
  • Setup

Digital Declutter

Clean up old accounts, unused subscriptions, and abandoned files. Smaller surface, less to worry about.

  • Cleanup
  • Privacy

💡 4 services

Website Help & AI Tools

Honest websites and practical AI for Jefferson County owners and rural operators who want to be found, contacted, and helped.

Starter Web Presence

A clean, fast, mobile-ready website with the pages you actually need and nothing you don't.

  • Website
  • Lead Capture

Website + AI Chat Feature

The starter site, plus a trained AI chat assistant that answers questions and captures leads when you're not at the desk.

  • Website
  • AI Chat

Personal AI Concierge Setup

A private AI assistant trained on your calendar, files, and habits, installed and tuned to you.

  • AI
  • Personal

Full AI Workflow Deployment

An end-to-end AI workflow built around a real task in your life or business, measured by outcome, not hype.

  • AI
  • Automation

⚙ 5 services

Automation Workflows

Quiet, dependable automations for small businesses across Jefferson County: capture leads, move documents, and notify the right people without adding work.

Speed-to-Lead Automation

Capture, qualify, route, and follow up with new inbound leads in minutes, not hours.

  • Lead Gen
  • CRM

Document Processing Workflow

Extract, validate, and route structured data from invoices, forms, and PDFs.

  • OCR
  • AI
  • Data

Follow-Up & Nurture Sequences

Automated multi-touch nurture sequences across email, SMS, and CRM tasks.

  • Email
  • SMS
  • CRM

Database Reactivation Workflow

Re-engage inactive leads, past customers, and stale CRM contacts with targeted outreach.

  • CRM
  • Outreach

Internal Reporting & Status Notifications

Push clean KPI reports and project alerts into Slack, email, or team workflows.

  • Reporting
  • Slack

🔧 10 services

Small Business Tech Support & Cybersecurity

Right-sized tech support and cybersecurity for small offices, clinics, shops, and field teams across Jefferson County and the Olympic Peninsula.

Cybersecurity Assessment

A vulnerability scan, policy review, and prioritized recommendations, written for the person who has to act on them.

  • Compliance
  • Assessment

Network Audit & Assessment

A full inventory of your network devices, performance baseline, and gap analysis.

  • Discovery
  • Networking

On-Call Support

Recurring business-hours phone and email response so your team has a number to call.

  • Recurring
  • Support

Documentation & Runbooks

Written runbooks and architecture diagrams your next admin can actually follow.

  • Reporting
  • Docs

Hardware Procurement & Setup

Sourcing, imaging, and deploying new hardware, billed honestly.

  • Procurement
  • Setup

Software License Configuration

License provisioning and per-user setup, with seat tracking so nothing rots.

  • Licensing
  • SaaS

Data Migration

Move data from legacy systems to a current platform, verified and documented.

  • Migration
  • Data

Backup Setup & Verification

Automated backup configuration plus a real restore test before I sign off.

  • Backup
  • DR

Cloud Migration

Workload migration from on-prem to cloud, with cost and security review.

  • Cloud
  • Migration

User Training Session

Live training session, recorded for the rest of the team.

  • Training

FAQ

Common questions.

  • Why aren't prices on the page? +
    Most jobs vary based on what's already in place. I'd rather quote you a real number after a five-minute call than post a fake range that doesn't fit your situation. Apply or contact me, quotes come back fast.
  • What's the smallest job you'll take? +
    I take small jobs all the time, password manager setup, a single device hardening, a quick security audit. If it's something I can help with, I'll help with it.
  • Do you only work with rural clients? +
    No. The name reflects who often gets overlooked, but I work with anyone in the Inland Northwest, anyone remote, and federal / agency clients nationwide.
  • Will I get documentation I can keep? +
    Yes. Every job ends with a written runbook in plain language. If you ever fire me or move on, you take it with you.
  • Do you offer ongoing support? +
    Yes, on-call support is available monthly for small businesses and teams. For households, most jobs are one-time, with the option to call back any time.
  • How do I know if I need this work? +
    If you're asking, you probably do. Start with a Digital Security Audit or a free five-minute call, if I think you don't need anything, I'll say so.

Don't See What You Need?

Tell me the outcome. I'll tell you if I can help.